WORK WITH US

We are looking for dynamic professionals who want to explore a steep learning curve to accelerated responsibility and success, while enjoying the journey and making it a fun experience for those they work with. We believe in well-rounded individuals who’re ready to make a difference in the market. There’s always more to an individual than meets the eye


Being a part of ZopRent Family means you can make time for all the things you are passionate.Our workplace is designed to promote joy and productivity.If you are excited by what you’ve read above about us, and if you are an achiever with passion, energy, integrity and a mission to excel, this is the place for you. JOIN US!!!

OUR OPEN POSITION

Executive- Vendor Management

 


Required Education: 

Any Graduate / Post Graduate

 

Roles and Responsibilities: 

  • Heading one of the core business channels for the region – Vendor Management - GOA.
  • Managing the process of Business development, Alliances & Channel Operations.
  • Managing & Analyzing Fleet performance, increasing the fleet size to ensure maximum contribution towards overall fleet, increasing activation of Vendors in the said region, utilization & Retention.
  • Partner Management & engagement through supply acquisition & supply marketing.
  • Vendor Management, B2B relationship management.
  • P&L management & revenue tracking through effective Demand / Supply management.
  • Business ownership, competition tracking & new product initiatives.
  • Planning, Analyzing and implementing Supply , quality & Strategic metrics to reduce burn rates to increase profitability.
  • Category management & building strategies manage category contribution towards overall fleet.
  • Partner experience initiatives & partner life-cycle management.
  • Managing and building a tie up with different category- Malls, Hospitals, Restaurants etc for Prime Privilege customer, to give superior experience to customer through this alliances by providing various offers and benefits on monthly basis for Prime customers.
  •  

    Skills: 

  • Proficiency in English and local language.
  • Min experience is 1 Year.
  • Proficiency in Business development and Alliances.
  • Market knowledge,competition tracking
  • Time Management and Planning skills.





    Customer Support Executive

     


    Required Education: 

    PUC/10+2 passed / Graduate

     

    Roles and Responsibilities: 

    • 1-5 year of experience.
    • Customer Support Executive would be answering calls related to Customer Query/Complains.
    • Support Executive is to Ensure high quality and maintain AHT.
    • Customer Support Executive should maintain CSR (Customer satisfaction rating) above 80%.
    • Should have basic knowledge of Emails.
    • Customer Support Executive would be taking up other telephonic interactions with the customers.
    • Knowing our products inside and out so that you can answer questions.
    • Keeping records of customer interactions, transactions, comments and complaints.
    • Give customers information about products and services, take orders, and process returns.

     

    Skills: 

  • Fluent in Hindi, English, Kannada is must
  • Secondary Languages: Tamil, Malayalam, Telugu.
  • Team Player
  • Able to handle pressure in case of high work load
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Meet personal/team qualitative and quantitative targets
  • Strong phone and verbal communication skills along with active listening
  • Ability to multi-task, set priorities and manage time effectively
  • Practices and adheres to "Code of Conduct"
  • Complies with documented attendance/punctuality policies



    If you want to apply for any other position which is not listed here, Mail your resume to    info@zoprent.com.

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